Website for balcony glazing that starts with the survey
Nobody prices a balcony down the phone, because the opening is never the size the caller thinks it is. Your week is half survey visits and half writing up what you measured, and the enquiry a managing agent sent in March is still open in June, waiting on a board that meets twice a year.
The site runs on your own domain, with SSL, hosting and nightly backups in every plan. From £49 to £199 a month, excluding VAT.
Four moments from a glazing week
Two completely different buyers, one van, and a tape measure that has to come out before anybody hears a number.
Half past seven, loading the van
Three surveys today and they are forty minutes apart, so the phone rides in the door pocket and rings through all of them. The first is a bungalow owner who wants one opening enclosed before the winter. The second is a block in town where the managing agent wants twelve balconies looked at and a schedule saying what each one needs.
You are back at the yard gone six, and none of it has been written up yet.
Twenty past nine at night, a tape measure on a balcony
A leaseholder is out in the cold measuring her own balcony, because the site says get in touch and that is the only instruction on it. She sends two figures and expects a price back on Monday.
She has asked three other firms the same thing on the same evening. The one she remembers is whoever came back with something that looked like a proper survey booking rather than a guess off two numbers.
March to June, waiting on the board
The managing agent liked the offer. Then it went to the residents' management company, then to the next directors' meeting, then out to the leaseholders for consultation, and the thing everybody is now discussing is a PDF you emailed in the spring.
When somebody finally says yes, your glass supplier has moved his prices and you cannot remember which of your three revisions the board is actually holding.
Four things a glazing firm gets real use out of
The rest of the system is there too. These are the parts that change how the enquiries reach you and what happens to them afterwards.
The survey is the first thing you ask for
A private owner and a managing agent both need the same first step, so the form asks for it: the address, how many openings, whether it is a house, a single flat or a whole block, and roughly when they want it done. That is enough for you to decide whether to send a surveyor or a schedule.
Everything lands in one place instead of splitting between the office inbox, your own mobile and a message somebody took at the yard.
A quote priced opening by opening
Back from the survey, the offer is built from lines: each opening with its size and system, the glass, the fixings, the access equipment, the making good afterwards. A leaseholder sees what her one balcony costs. A board sees why the twelve on the north side are not the same money as the four with the awkward corner.
The customer opens the quote on its own page and approves it there. A deposit at that point goes through your own Stripe account, into your own bank.
A block is a record, not a search of your inbox
Managing agents come back. The agent who put one block out to tender this year has another one next year, and the address, the contact, every survey and every revision you ever sent sit on one record you can open in front of them.
So when the board meets nine months later, you can see which version they are holding and send the current one without unpicking a mail thread.
You can tell which quotes were actually opened
A quote nobody has opened and a quote that has been opened four times this week need two different phone calls. You can see which pages people read before they got in touch, so you know whether the page about work for blocks is pulling anything at all or just sitting there.
No cookie banner is needed for it, because there is nothing to consent to.
What the service list looks like for a glazing firm
You set the names and the numbers. What matters is the pricing type, because some of this can carry a figure on the site and some of it never can.
Group them the way you sell them: balconies for private owners in one category, work for blocks and managing agents in another, each with its own prices.
What glazing firms ask before they sign up
Put a from-price on a single opening and quote everything else. A from-price tells a leaseholder whether she is anywhere near the right range without you committing to a figure for a balcony you have not stood on.
Yes, and it should. Give each one its own route through the site with its own wording and its own enquiry form, because a leaseholder wants a price for one balcony and an agent wants to know whether you can programme twelve of them around residents.
The form is free text with the fields you choose, so an agent can put in the number of balconies, the access arrangements and the meeting date they are working towards. It arrives as one enquiry with a record you can add every later revision to.
The quote lives on its own page rather than as an attachment somebody has to dig out. You can revise it and send the same link again, so the directors are always reading the version you are actually standing behind.
Plans run from £49 to £199 a month plus VAT. The site on your own domain, SSL, hosting, nightly backups and support are in all of them, and quoting is in the plans from £149 upwards.
No. The existing site can be imported, so the text and the pictures come across, and the builder fills in what is missing from a description of the firm. After that you change anything on the page by clicking the pencil next to it.
More trades
- Groundworks and excavationSite visits booked, machine hours on the quote.
- LocksmithsCallout price and hours at the top.
- Solar installersThe roof survey as the first bookable step.
- Heat pump installersHome visit, quote and service plan in one place.
- BuildersQuotes with cost lines, approved online.
- PlumbersThe emergency line, unburdened by prices and an FAQ.
- All trades
Put your glazing company online properly
Describe the firm in a few sentences, or point us at the site you have now, and you get a first version with a survey enquiry form, a service list and a quote template you can send the same afternoon. Everything on it is editable by clicking the pencils.
The site runs on your own domain, with SSL, hosting and nightly backups in every plan. From £49 to £199 a month, excluding VAT.