Website for a cleaning company where the round holds together
The same houses on the same days, a round that only works because it is in a sensible order, and one family going away for half term that pulls Tuesday apart. You are not short of work; you are short of a way to move one visit without spending the evening rebuilding the week around it.
The site runs on your own domain, with SSL, hosting and nightly backups in every plan. From £49 to £199 a month, excluding VAT.
What the week actually looks like
This is a business of small changes. None of them is a crisis on its own, and all of them arrive on your phone while you are holding a mop.
Half six in the morning, three texts
One says can we skip this week, we are away. One says can you come Thursday instead, the kitchen is being done. The third is from a house you were due at nine and it just says sorry.
You are already in the van. Rearranging the round means texting four other customers to ask if they can swap, and every one of those texts is another conversation you will be having at traffic lights.
The notebook with everybody's arrangement in it
Fortnightly, three hours, key safe code by the meter, the dog goes in the utility, no bleach on the wooden floor, invoice at the end of the month. That is one customer. There are thirty seven of them and it is all in a notebook, plus a photo of a page of the notebook on your phone in case you lose the notebook.
When you take somebody on to help, none of that is anywhere they can read it.
The enquiry that just says how much
It is a four bed in a village you already pass on Wednesdays, so it is a good enquiry. But she wants a price, and the price depends on how big it is, how often you would come and whether she wants the oven and the inside of the windows doing.
So you ring, she does not answer, she rings back while you are up a stepladder, and by Friday she has booked somebody who put a price on their page.
The four that hold a cleaning round together
Everything else in the system is available, but these are the ones a domestic cleaning business notices within a fortnight.
Booking against the round you actually run
A customer picks the service and then a time, and only sees the times that suit the round: the Tuesday slots when you are already the right side of town, the length that a three bedroom regular clean really takes rather than a generic hour.
A one off deep clean holds a longer block than a fortnightly visit, because they are different lengths of job and the calendar knows the difference.
The customer moves their own visit
Every booking has its own link. The family going away for half term cancel next Tuesday themselves, at half nine at night, and the slot opens up again immediately instead of sitting there marked as busy until you read the text in the morning.
That one thing takes the half six texts out of your week, and a slot that reappears on a Monday evening is a slot somebody else can take.
Confirmation now, reminder the day before
The confirmation goes the second a visit is booked, with the day, the time and what is included in it. The reminder goes the day before, while there is still time for somebody to say actually, we are out, rather than you finding out on the doorstep.
By e-mail that is part of the plan. If your customers only really read texts, SMS is a prepaid add-on.
The notebook, but where your cleaners can read it
Key safe code, the dog, the floor that hates bleach, the fortnight they are always away in August, every visit you have done and what was paid. It sits on the customer record instead of in your head.
When you put a second pair of hands on the round, they can be told everything the customer expects without you standing in the hallway explaining it.
A domestic cleaning price list
You decide the figures. The useful part is that a regular clean, a one off and an add-on are priced in three different ways and the list can hold all three.
Prices can sit per category, so the regular round has one set and the one off jobs have another without you maintaining two lists.
Questions cleaning companies ask
Yes. A recurring visit is set up once and then sits in the calendar on its day, and the customer can move or cancel a single one of those visits through their link without disturbing the rest of the arrangement.
Only if you let it offer every hour of the week. You set which days and which slots are bookable, so a new customer on the Wednesday side of town is offered Wednesdays and the round stays in the order that makes it work.
Price per size and per frequency, which is what you do anyway. A two bed fortnightly and a four bed weekly are two rows on the list, so the enquiry that just says how much answers itself before it reaches you.
Staff go in as resources, so a booking takes a person as well as a slot. Nobody can be booked into two houses at ten on a Thursday, and each cleaner sees the visits that belong to them.
Plans run from £49 to £199 a month plus VAT. All of them include the site on your own domain, SSL, hosting, nightly backups and support. Full booking with self service comes in from £149, and SMS is a prepaid add-on.
No, but it is why people cannot find you when they search. You describe the business in a few sentences, the builder makes the pages and the price list from that, and your social page carries on doing what it is good at.
More trades
- End of tenancy cleaningFixed price per property size, on a date you can see.
- Office cleaningQuoted per square metre and frequency.
- Window cleanersA fixed interval that repeats without a call.
- Removal companiesEnquiries that arrive with size, floor and lift.
- Pest controlAn inspection booked in writing, discreetly.
- Garages and MOT centresBooking per ramp and mechanic, with reminders.
- All trades
Get the round out of the notebook
Describe what you clean, how often and where you go, and you get a first version with your prices by size of home, bookable slots on the days that suit the round, and a link customers use to move their own visits. Change any of it by clicking a pencil.
The site runs on your own domain, with SSL, hosting and nightly backups in every plan. From £49 to £199 a month, excluding VAT.